Production Flow & Continuous Improvement Coordinator

About the role

CSN Champlain is looking for a Production Flow & Continuous Improvement Coordinator to ensure vehicles move efficiently through the repair process. The role focuses on preventing delays, improving procedures, and maintaining high quality and customer satisfaction in a fast‑paced collision repair environment.

Key responsibilities

• Coordinate daily production activities to balance workload and keep vehicles progressing smoothly.
• Monitor repair plans, schedules, and vehicle status to identify and resolve potential delays before they occur.
• Stage, prioritize, and position vehicles for continuous workflow, working closely with Repair Planners.
• Identify bottlenecks and recurring issues, develop and implement solutions that boost efficiency and throughput.
• Audit repair processes, ensure compliance with SOPs, and promote lean production principles.
• Support Repair Planners by verifying parts availability, repair sequencing, and readiness.
• Collaborate with technicians, estimators, and customer service to maintain clear communication and resolve barriers.

Required profile

• Highly organized and forward‑thinking with a proactive, problem‑prevention mindset.
• Strong operational awareness and ability to spot risks and inefficiencies early.
• Excellent relationship‑building skills and ability to unite teams around common goals.
• Positive attitude and resilience in a fast‑moving production environment.

Required skills

• Lean production principles
• Development and maintenance of Standard Operating Procedures (SOPs)
• Repair flow monitoring and bottleneck analysis