People Generalist (Sales Market)

About the role

H&M Group is hiring a People Generalist (Sales Market) for its Toronto Support Office. The role supports the full people agenda by running people processes, helping employees and managers, and making sure recruitment, onboarding, development and engagement run smoothly. It is a hybrid position reporting to the People Manager.

Key responsibilities

• People processes: implement employee life-cycle processes, coordinate people initiatives and projects, and support employees and managers during implementation
• Employee and labour relations: handle employee inquiries and concerns, and support union negotiations where applicable
• Engagement: support employee engagement initiatives to improve workplace satisfaction and productivity
• Talent, recruitment and development: ensure consistent hiring processes and assessment centres, support onboarding for Store Management teams, organize and follow up training, and support performance management and succession planning for Department Managers and Sales Advisors
• Data and insights: analyze people metrics, prepare and follow up reports on headcount, turnover, training and hiring, and track people KPIs linked to fair working environment outcomes

Required profile

• Degree in Human Resources, Business Administration or a related field
• Experience in HR operations or a generalist HR role
• Strong organizational and administrative skills with attention to detail
• Good understanding of HR processes and the employee lifecycle
• Ability to analyze data and produce accurate HR reports
• Excellent interpersonal and communication skills
• Commitment to collaboration, inclusion and continuous improvement

What we offer

• Annual salary of $97,200, which may vary depending on qualifications
• Access to Colleague Resource Groups and a large global talent community
• An inclusive, values-driven workplace
• Employee discount at H&M and COS