Manager, Quality Engineering - Brick Shop

About the role

Mattel is looking for a Manager, Quality Engineering to join its corporate Quality Engineering team. The role leads a team of Quality Engineers supporting Mattel's Global Brand Teams and product development programs, working with Marketing, Design, Product Development, Product Safety, Regulatory Compliance, laboratories and global Manufacturing and Quality teams. It provides people and technical leadership to integrate quality, safety, regulatory compliance and reliability throughout the product development lifecycle.

Key responsibilities

• Shape and execute quality strategies within assigned brands, product categories or areas, ensuring consistent quality, safety, risk management and regulatory compliance.
• Lead, coach and develop a team of Quality Engineers, set goals and priorities, and support hiring, onboarding, succession planning and retention.
• Partner with cross-functional teams to influence product decisions and escalate significant quality, safety and compliance issues.
• Promote data-driven decision-making, establish and monitor KPIs and quality metrics, and use testing, complaints, returns and lab data to spot trends and risks.
• Provide technical oversight of product investigations, root cause analysis, risk assessments, sampling strategies and verification, using tools such as FMEA, 5-Why, PHA and FTA.
• Ensure compliance with global toy and consumer product safety standards and the Quality Management System, and lead continuous improvement initiatives.

Required profile

• Bachelor's degree in Industrial, Electrical, Mechanical, Materials Engineering or a related technical discipline.
• 6+ years of progressive experience in product development, product engineering, manufacturing or quality, preferably in toys, children's products or consumer products.
• Previous experience leading engineers or technical teams; formal people-management experience preferred.
• Working knowledge of global toy and consumer product safety standards and regulatory requirements.
• Strong technical judgment, analytical skills and the ability to influence cross-functional teams without direct authority.

Required skills

• Quality Management System structure, procedures and implementation.
• Risk management tools such as FMEA, FTA, PHA and root cause analysis methods.
• Statistical analysis, sampling methodologies, engineering studies and product testing.
• Experience with internal and third-party product testing laboratories and global manufacturing and supplier support.
• Proficiency in Microsoft Office, project management tools and statistical software such as Minitab; Human Factors/Usability Engineering knowledge preferred.