Manager, Head Office & Facilities

About the role

The Manager, Head Office & Facilities oversees the day‑to‑day operation of the department’s head office, front‑office services, facilities, space administration and faculty recruitment processes. Reporting to the Manager, Business Operations, the role provides senior administrative support to the Department Head and coordinates with multiple university units.

Key responsibilities

• Manage daily administrative operations of the head office, supervise staff, and ensure service continuity and coverage.
• Oversee faculty recruitment, appointment, reappointment, promotion and tenure processes, providing guidance to search committees and monitoring related budgets.
• Coordinate facilities and space management, including maintenance, work orders, office moves, and renovation projects, while liaising with Building Operations and external contractors.
• Co‑chair the department’s Health and Safety Committee, support safety procedures, training and emergency preparedness, and handle related administrative follow‑up.
• Develop and implement administrative procedures, maintain records management, and handle routine conflict‑of‑interest, privacy and FOI matters.

Required profile

• Experience supervising administrative staff, including recruitment, performance management and conflict resolution.
• Strong knowledge of university policies, collective agreements and faculty‑affairs processes.
• Ability to coordinate complex projects across facilities, safety, HR and academic units.
• Excellent organizational and communication skills to support the Department Head and manage departmental events and communications.