Lead Retail Team Member (Full‑Time) – Edmonton Impact Centre

About the role

Goodwill Industries of Alberta is seeking a Lead/Keyholder Retail Team Member to oversee daily operations at the Edmonton Impact Centre. This full‑time position involves both customer‑facing duties and back‑of‑house responsibilities, contributing to the organization’s mission of providing meaningful employment opportunities.

Key responsibilities

• Transport items to and from the retail floor, merchandising shelves and displays.
• Assist at cash registers and operate the POS system.
• Prepare items for sale by hanging, cleaning and bagging as needed.
• Inspect, sort and grade donated items, including identifying recyclables.
• Train other associates on job tasks, paperwork and documentation.
• Open and close the site, completing required paperwork.

Required profile

• High School Diploma or equivalent work experience.
• Minimum age of 18, eligible to work in Canada.
• Ability to work flexible schedule, including evenings and weekends.
• Physical ability to perform continual manual work.
• Commitment to excellent customer service and teamwork.

Required skills

• Cash handling experience.
• Proficiency with point‑of‑sale (POS) systems.