Junior Adjuster

About the role

Sedgwick is hiring a Junior Adjuster in Ottawa. The primary purpose of the role is to handle losses and claims for property and casualty insurers. Sedgwick describes itself as a global insurer serving 33,000 colleagues and emphasizes a caring culture and work-life balance.

Key responsibilities

• Examine insurance policies and other records to determine insurance coverage.
• Interview, telephone and correspond with claimants and witnesses about the claim.
• Consult police and hospital records and inspect property damage to determine the extent of the company's liability, using different investigation methods depending on the type of insurance.
• Estimate the cost of repair, replacement or compensation.
• Prepare a report of findings and negotiate a settlement with the claimant.
• Recommend litigation by the legal department when a settlement cannot be reached, attend litigation hearings, and revise case reserves in assigned claims files.
• Assist in preparing the loss experience report to help determine profitability and calculate adequate future rates.
• Perform other duties as assigned, support the organization's quality programs, and travel as required.

Required profile

• Bachelor's degree from an accredited college or university preferred; the IIA-AIC designation should be obtained within 12 to 18 months.
• An appropriate state adjuster license is required.
• No experience required.
• Physical demands include standing or walking for long periods, kneeling, squatting or bending, working outdoors in hot or cold weather, climbing, lifting up to 50 pounds and pushing or pulling up to 100 pounds, and driving up to 4 hours per day.

Required skills

• Strong oral and written communication, including presentation skills.
• PC literacy, including Microsoft Office products.
• Commitment to timely reporting, strong customer service and interpersonal skills.
• Attention to detail, good time management and organizational skills.
• Ability to work independently or in a team and to meet performance competencies.