Inside Sales Representative

About the role

Air Liquide is hiring an Inside Sales Representative in Sudbury, Ontario, on a fixed-term contract at $32.14 per hour. The role builds lasting customer relationships and collaborates on developing business markets, supporting account executives and helping customers find the right gas supplies.

Key responsibilities

• Listen to customers to advise on products, prices and availability, and answer technical questions
• Receive and process customer orders by phone, email and fax, and prepare quotations and standard tender requests
• Support local account executives with back-office activities and perform cold calls to network customers
• Follow up after sales to ensure customer satisfaction and organize product displays in the store
• Ensure timely deliveries, process and confirm delivery slips, and coordinate with the logistics team for cylinder replenishment
• Use welding knowledge to recommend products and help customers find the right supplies
• Learn computer systems to give accurate pricing and quotes, track orders and cylinders, plan delivery routes and follow safety policies

Required profile

• 1 year of experience in a retail or industrial sales environment
• Secondary diploma
• Positive attitude and customer service focus, teamwork, and a commitment to safety
• Welding knowledge is an asset but not mandatory
• Physical ability to roll cylinders and occasionally lift up to 50 pounds

Required skills

• Good knowledge of computer systems and Google Suite
• Forklift experience; DZ license is an asset but not mandatory