Inside Sales Representative

About the role

We are looking for an Inside Sales Representative to join 21 TSI’s fast‑growing sales team. You will be the first point of contact for incoming leads, helping clients across Canada find the right fitness products while contributing to the company’s rapid expansion.

Key responsibilities

• Proactively manage incoming warm leads (calls, emails, texts) from interested clients.
• Maintain rigorous follow‑up and accurate tracking within our CRM system.
• Guide clients to clarify their needs and select the appropriate product.
• Conduct outbound B2B and B2C calls to expand the client portfolio and meet sales targets.

Required profile

• Fluent in English; bilingual French/English is a plus.
• Comfortable communicating with clients over the phone and in writing.
• Autonomous, efficient, and versatile with a strong work ethic.
• Committed to keeping the CRM up‑to‑date so no lead is missed.
• Available five days a week and willing to respond to leads outside regular hours.
• Eager to become a product and industry expert.

Required skills

• Experience using a CRM platform.

What we offer

• Competitive base salary plus uncapped commission.
• Health and dental insurance after three months.
• Access to TELUS Health virtual care.
• Biweekly office massages.
• Employee discounts for you, family and friends.
• Dynamic team of 25 where your impact is visible.