Inbound Sales Representative – New Graduate

About the role

SharpStakes is seeking an Inbound Sales Representative to join its fully remote team. This entry‑level position focuses on guiding new users through the registration and onboarding process, answering their questions, and delivering a personalized experience that encourages long‑term engagement.

Key responsibilities

• Guide customers through registration and onboarding steps.
• Answer questions and provide clear, accurate information about partner sportsbook offerings.
• Build trust and create a positive, personalized experience for each customer.
• Follow up to ensure customers complete onboarding and stay engaged.
• Maintain accurate records of interactions and progress.
• Collaborate with internal teams to continuously improve the customer experience.
• Consistently meet individual performance and customer‑satisfaction targets.

Required profile

• Excellent verbal and written communication skills.
• Friendly, confident, and professional in customer‑facing conversations.
• Strong interpersonal ability to build rapport quickly.
• Highly organized with strong attention to detail.
• Self‑motivated and comfortable working remotely.
• Previous experience in sales, customer service, hospitality, recruitment, or other client‑facing roles is a plus but not required.

Required skills

• Tech‑savvy and comfortable learning new software platforms.

What we offer

• Fully remote work arrangement.
• Opportunity to join a fast‑growing sports‑technology company.
• Collaborative, ambitious, and supportive team environment.
• Meaningful professional growth and career advancement prospects.
• Direct impact by helping thousands of customers start their sports‑betting journey each month.