Facility Attendant

About the role

We are seeking a friendly and reliable Facility Attendant to join Pacific Pickleball’s growing centre in Burnaby. The role ensures the venue remains clean, safe and welcoming while providing top‑level customer service to members and visitors.

Key responsibilities

• Greet members and visitors, answer questions in person, by phone or email.
• Process payments and court bookings using the point‑of‑sale terminal and online scheduling system.
• Assist with membership sign‑ups, renewals, refunds and pro‑shop sales.
• Maintain clean and organized lobby, bathrooms, changerooms and courts.
• Monitor inventory, restock displays and handle sales transactions.
• Perform administrative tasks such as data entry, record keeping and payroll support.
• Support tournament, league and special‑event coordination, including registration and player check‑ins.
• Ensure safety protocols are followed and report any issues to management.

Required profile

• Previous experience in facility or sports‑recreation management.
• Strong customer‑service background with excellent communication skills.
• Knowledge of pickleball rules and a passion for the sport.

Required skills

• Proficiency with point‑of‑sale systems and payment software.
• Emergency First Aid, CPR and AED certification (preferred).