Enterprise Sales Development Representative

About the role

ServiceTitan is looking for an Enterprise Sales Development Representative (Associate SDM) in Toronto to generate business within the Strategic Enterprise segment. The role focuses on intentional, strategic engagement and direct pipeline accountability, reporting to the SDM Manager and working closely with the team focused on Strategic Accounts.

Key responsibilities

• Support the development of new mega-enterprise business through relationships, cold calling, trade shows and conferences
• Generate new business opportunities through outbound cold calling campaigns to hit individual quotas and conversion metrics
• Act as a support contact for prospects throughout the sales cycle
• Coordinate meetings with internal stakeholders and prospective customers, and manage open campaigns and sequences via email, tasks and calls
• Contact and qualify inbound leads, complete needs assessments and schedule demos for sales consultants
• Identify client needs and organize sales collateral and deals
• Work with Solution Engineering, Partnerships, Pro Products, Client Services, FP&A and the Product teams
• Stay up to date with new products, services and pricing/payment plans

Required profile

• 3+ years of SDR experience calling into large accounts; 5+ years of industry experience preferred
• Expertise in working with large, complex organizations and providing executive management support
• Excellent interpersonal, communication and presentation skills
• Ability to multi-task in a fast-paced environment
• High school diploma required; bachelor's degree strongly preferred
• Travel may be required

Required skills

• Presentation tools: Microsoft Word, Excel, PowerPoint or Google Docs, Sheets, Slides
• Training provided on Salesforce, Gong and other enterprise sales tools

What we offer

• Expected hourly rate of $31.21 CAD for candidates residing in Canada, with a variable commission plan, equity and a benefits suite
• Company-paid medical, dental and vision, RSP match and employee assistance program
• Parental leave, adoption reimbursement, flexible time off and a comprehensive onboarding program
• Hybrid schedule: 1-2 days a week in the office if within about 40 miles of a hub