Enrolment Services Advisor

About the role

The Enrolment Services Advisor (ESA) is a highly visible representative of Enrolment Services at the University of British Columbia. Each ESA supports a portfolio of 900‑1100 students, guiding them through the full student lifecycle, from admission to graduation.

Key responsibilities

• Provide comprehensive financial advising, including federal and provincial loan guidance, bursaries, scholarships, and emergency funding.
• Assist students with admission, registration, tuition fee assessment, and transfer credit processes.
• Support prospective domestic students, handling inquiries and recruitment activities.
• Collaborate with academic and student affairs partners, represent Enrolment Services on committees, and contribute to service program design and evaluation.

Required profile

• In‑depth knowledge of the registrarial profession, university policies, and relevant financial regulations.
• Strong judgment to resolve complex, cross‑departmental student issues and develop strategic partnerships.
• Experience advising diverse student populations, including international and domestic learners.