Director of Client Partnerships

About the role

We are seeking a Director of Client Partnerships to own executive relationships for high‑value accounts, acting as the strategic partner to C‑suite and VP stakeholders. The role drives strategic conversations, ensures alignment across client service, strategy, growth and product teams, and ties our programmatic media solutions to client business outcomes.

Key responsibilities

• Own executive relationships for a select portfolio of high‑value and high‑potential accounts, serving as the primary strategic partner to C‑suite and VP‑level stakeholders.
• Lead quarterly business reviews, executive business reviews and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.
• Navigate executive escalations, complex stakeholder dynamics and internal client politics while insulating execution teams from friction.
• Develop and own strategic account plans focused on long‑term retention, relationship depth and account growth.
• Translate client business priorities into clear direction for Client Service, Strategy, Growth and Product teams.
• Ensure continuity from post‑sale handoff through onboarding, execution, retention and growth, keeping the original strategic vision connected to delivery.

Required profile

• 7+ years of experience in programmatic advertising, digital media or adtech, including senior client‑facing roles.
• Deep hands‑on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement and omnichannel digital media.
• Proven experience owning a portfolio of large enterprise or agency accounts with direct accountability for client retention and growth.
• Experience managing a multi‑million‑dollar book of business and developing strategic account plans for high‑value clients.
• Track record of building and maintaining relationships with C‑suite and VP‑level stakeholders.
• Demonstrated success retaining and growing existing accounts, with measurable revenue growth or expanded scope.
• Experience leading QBRs, annual planning, executive business reviews and senior client presentations.
• Strong cross‑functional experience working with Client Service, Strategy, Sales/Growth and Product teams.

Required skills

• Programmatic advertising
• Demand‑Side Platforms (DSPs)
• Media buying
• Campaign measurement
• Omnichannel digital media
• Adtech ecosystem