Customer Service Sales Associate
Futuras Management · North York
Job description
About the role
If you enjoy working with people and like having something to work toward, this could be a great fit. We're looking for a Customer Service Sales Associate to join our team. You'll spend your day meeting customers, answering questions, helping people explore their options, and working toward individual and team goals.
Key responsibilities
- Connect with customers and prospective clients face‑to‑face through friendly, professional conversations.
- Ask questions and listen carefully to understand individual needs, preferences, and priorities.
- Introduce available products and services in a clear, informative, and approachable way.
- Help customers compare options and make decisions that work for them.
- Answer questions and address concerns with patience, confidence, and professionalism.
- Follow up with customers when needed and maintain accurate information throughout the process.
- Stay current on products, services, promotions, and customer service standards through ongoing training.
- Work alongside your team to maintain strong service and performance standards.
Required profile
- You genuinely enjoy meeting people and can comfortably start a conversation.
- You are a good listener and naturally pay attention to what matters to someone.
- You communicate clearly and can adjust your approach to different personalities.
- You enjoy an active workday with regular customer interaction.
- You are dependable, organized, and comfortable taking responsibility for your work.
- You respond well to feedback and like seeing yourself improve over time.
- You can stay productive independently while also contributing to a team.
- You are looking for a stable opportunity where strong work and consistency are recognized.
What we offer
- A consistent, full‑time schedule with structured training designed around real customer situations.
- Ongoing coaching and support from experienced team members.
- Competitive compensation with additional earning opportunities based on performance.
- Hands‑on experience in customer service, communication, sales, and relationship building.
- Regular feedback to help you understand your strengths and continue improving.
- Performance incentives and recognition for strong results, plus a supportive team environment.
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Futuras Management
North York
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