Clinical Support Specialist - Long-Term Care (LTC)

About the role

Medline Canada is hiring a Clinical Support Specialist for its Long-Term Care (LTC) program, reporting to the Senior Director Clinical Services. The role is part-time and contract-based, based in Edmonton, Alberta, with the ability to travel outside the province. It focuses on educating and supporting healthcare professionals on Medline incontinence products and on the safe and effective use of Skin and Wound Care products.

Key responsibilities

• Work with the LTC Clinical and Sales Team to grow accounts and implement new LTC homes into the Skin Health and Continence Program.
• Complete weekly account updates using the provided spreadsheets.
• Maintain up-to-date knowledge of best practice recommendations for incontinence, skin and wound care.
• Support account implementation and sustainability, and always support healthcare facility policies and practices.
• Attend conferences and sales meetings when required for learning, and complete other duties as assigned.

Required profile

• RN or RPN with current registration, or PSW/HCA/CCA with LTC experience.
• At least 5 years of related experience with an interdisciplinary clinical team in acute care, LTC or home care.
• At least 3 years of industry experience in medical devices, specifically continence and skin care.
• Ability to work independently with minimal supervision, handle shift work, and travel overnight and occasionally to other provinces or regions.
• Driver's license required.

Required skills

• Good computer skills (Excel, MS Word, PowerPoint).
• Excellent verbal and written communication, problem-solving and time-management skills.
• Confidence in delivering education based on adult learning principles.

What we offer

• Pay of $40.00 per hour (listed range $38.85-$58.27 per hour).
• Competitive employee value proposition including annual appreciation week, career growth and training, recognition programs and social activities.