Cleaning Service Manager

About the role

The Cleaning Service Manager will lead daily cleaning operations, ensuring high standards of service and safety. This role involves planning, supervising staff, and handling customer concerns to maintain client satisfaction.

Key responsibilities

• Direct and control daily cleaning operations.
• Evaluate, plan, and organize daily activities.
• Develop and implement policies and procedures for staff.
• Hire, train, and supervise cleaning personnel.
• Address customer complaints and concerns promptly.
• Ensure compliance with health and safety regulations.
• Maintain professionalism in customer service interactions.

Required profile

• Secondary school graduation certificate.
• 3 to 5 years of relevant experience.
• Attention to detail and ability to work in a fast‑paced, physically demanding environment.
• Strong interpersonal and oral communication skills.
• Flexibility to work various shifts, including mornings, evenings, nights, weekends, and overtime.
• Good judgement, organization, and reliability.

Required skills

What we offer

• Hourly wage starting at CAD 36 per hour.
• Flexible working hours with options for early mornings, evenings, night shifts, weekends, and overtime.