Circulation Assistant – Library Support

About the role

The Koerner Library at UBC seeks a Circulation Assistant to provide front‑line public service and support library operations. The role involves handling circulation transactions, assisting patrons, and maintaining the library environment across varied shifts, including evenings and weekends.

Key responsibilities

• Perform the full range of circulation duties such as charging, renewing, discharging, and managing library materials and equipment.
• Provide patron service during opening, closing, evening and weekend shifts, handling fines, answering queries, and managing library card records.
• Maintain library spaces, troubleshoot equipment (copiers, printers, computers, microform readers), and support mail‑room, security, and safety functions.
• Assist librarians with administrative tasks, including updating guides, websites, and supporting library events and workshops.

Required profile

• Works under the supervision of the Public Services Supervisor and the Koerner Library Manager.
• Available to work varied shifts, often as the sole desk attendant during evenings and weekends.
• Capable of interacting directly with the public and handling emergency or security situations.

Required skills

• Basic troubleshooting of library equipment such as copiers, printers, computers, and microform readers.
• Ability to process circulation transactions and manage library card records accurately.
• Customer‑service skills for providing directional, reference, and basic information assistance.