Business Systems Administrator

About the role

Imprint Plus is looking for a hands‑on Business Systems Administrator to be the primary internal technology resource for the company. You will ensure that core business systems and the Microsoft 365 environment remain secure, reliable and effective, supporting day‑to‑day IT operations across the organization.

Key responsibilities

• Administer and support Microsoft Dynamics 365 Business Central, Dynamics CRM and Power Platform solutions, including user accounts, security roles and system configurations.
• Coordinate testing, upgrades, releases and integrations, and troubleshoot system issues with external partners.
• Serve as the escalation point for daily technology support, managing Microsoft 365 services such as Entra ID, Intune, Defender, Teams, shared mailboxes, licensing and Conditional Access.
• Configure, deploy and maintain laptops, desktops, mobile devices and peripherals, and support business software, printing, scanning and warehouse technology.
• Handle user onboarding and off‑boarding, provisioning accounts, licenses and device access, and perform periodic access reviews.
• Liaise with the MSP and vendors to resolve technical problems and support infrastructure.

Required profile

• Proven experience administering Microsoft business applications and Microsoft 365 environments.
• Strong troubleshooting skills and ability to work with external partners and vendors.
• Detail‑oriented approach to user provisioning, security management and documentation.
• Ability to work independently as an individual contributor.

Required skills

• Microsoft Dynamics 365 Business Central
• Microsoft Dynamics CRM
• Microsoft Power Platform
• Microsoft 365 (Entra ID, Intune, Microsoft Defender, Teams, Conditional Access, MFA)
• Laptop, desktop and mobile device configuration and deployment
• Printing, scanning and warehouse technology support