Brand Ambassador - Mall Activation

About the role

Brand Momentum is hiring energetic, outgoing and sales-driven Brand Ambassadors to support an MGAE mall activation at CF Market Mall in Calgary. The role is a contract position running from Monday, November 16 to Monday, November 30, 2026, with two shift options each day (Opening or Closing). Candidates must be available throughout the activation period.

Key responsibilities

• Engage with shoppers and promote MGAE brands in an energetic, friendly and approachable way
• Help customers with product questions and recommendations to drive sales
• Operate a POS system and process customer transactions accurately
• Deliver an excellent customer experience in a busy mall environment
• Assist with product merchandising, inventory management and frequent restocking
• Support event setup, teardown and organization of displays and materials
• Maintain a clean, organized, safe and welcoming activation area
• Follow event, safety, brand, mall and client guidelines, and work with the Team Lead and fellow Brand Ambassadors

Required profile

• Previous sales, retail or customer-facing experience required
• Energetic, outgoing and confident approach to shoppers
• Strong communication, interpersonal and customer service skills
• Comfortable promoting products and driving sales
• Reliable, professional, punctual and dependable
• Comfortable in a fast-paced retail and mall environment, standing for long periods and handling setup, teardown and inventory
• Able to attend the mandatory virtual training on Tuesday, November 10, 2026, at 1:00 PM MT

Required skills

• POS operation is strongly preferred
• Promotional or experiential marketing experience is preferred