Assistant Team Leader – Retail Operations

About the role

The Assistant Team Leader supports the management team in daily store operations, ensuring a smooth, safe, and customer‑focused environment. This role combines hands‑on tasks such as stocking and shipment handling with leadership duties like staff scheduling and performance tracking.

Key responsibilities

• Assist managers with overall store operations and staff coordination.
• Receive, box, and unbox daily shipments; stock products on shelves.
• Maintain store safety, cleanliness, and visual standards.
• Provide excellent customer service and resolve issues promptly.
• Handle cash management, opening and closing procedures, and break tracking.
• Participate in hiring, training, and performance management processes.

Required profile

• Approximately 1 year of retail experience, including at least 1 year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.
• Strong communication, interpersonal, and leadership abilities.
• Ability to multitask, prioritize, and thrive in a fast‑paced, high‑volume environment.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation starting at $18.10 per hour.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills for career growth.