Admitting & Administrative Clerk – Reproductive Mental Health

About the role

The Admitting and Administrative Clerk supports the Reproductive Mental Health program by managing patient flow, scheduling appointments, and providing essential clerical assistance to the department and senior leadership.

Key responsibilities

• Schedule and book patient and interdisciplinary appointments, including urgent assessments, and provide reminder calls.
• Receive, register, and verify patient demographics upon arrival, notifying the appropriate clinician.
• Perform referral functions: screen information, gather missing data, enter data, and process questionnaires.
• Maintain records, log sheets, and patient statistics through accurate data entry.
• Prepare and distribute correspondence, reports, meeting minutes, and spreadsheets using word‑processing and spreadsheet software.
• Handle receptionist duties: answer phones, respond to inquiries, greet patients, and forward complex queries.
• Provide administrative support to the Senior Director: book meetings, file documents, manage mail, arrange couriers, and order office supplies.
• Perform other related duties as assigned.

Required profile

• Grade 12 education plus two years recent related experience, or an equivalent combination of education and experience.
• Understanding of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous peoples and a commitment to equity and anti‑discrimination.

Required skills

• Proficiency with word‑processing software.
• Proficiency with spreadsheet software.
• Data entry and record‑keeping abilities.

What we offer

• Opportunity to work in a leading women’s health centre.
• Collaborative multidisciplinary environment.