Administrative Coordinator (Contract) - Document Management

About the role

Global Excel Management is hiring an Administrative Coordinator on a contract basis to handle all administrative functions related to receiving and processing client documentation within the claims system. Accuracy and quality of work must be maintained while respecting time constraints. The position is advertised for Sherbrooke, Quebec, with other locations available.

Key responsibilities

• Process all incoming and outgoing mail, including opening, sorting and classifying according to established guidelines.
• Ensure the integrity and accuracy of document filing.
• Scan documents using the proper document profiles.
• Monitor incoming documentation (fax, mail, scans, data entry and email boxes) and manage it according to guidelines.
• Create, proofread and send multiple forms to clients based on business specifications.
• Update claims files accurately based on new information received.
• Manage and respond to incoming emails according to established guidelines.
• Perform general office duties.

Required profile

• Intermediate computer skills (Windows, Excel, Outlook).
• Post-secondary education in Administration preferred.
• Ability to multitask in a fast-paced work environment.
• Experience in a customer service environment.
• Highly organized with attention to detail.
• Experience in the insurance and medical billing industry is an asset.

What we offer

• Hourly pay of $17.99 - $21.00 for Windsor, Ontario candidates; other locations have a salary to be discussed based on geographic differential.
• A competitive package including a base salary, performance bonus and an extensive benefit package.
• Opportunities for development, growth and advancement.
• RRSP match program.
• Health and wellness initiatives, including an EAP program.
• Employee engagement programs focused on fitness, food and fun.