Administrative Assistant – Business Enablement Centre

About the role

Join EY’s Administrative & Workplace Services team as a Business Enablement Centre (BEC) Administrative Assistant. You will support managers and senior managers across Canada by handling a national queue of customer requests, ensuring smooth business operations and high‑quality service delivery.

Key responsibilities

• Provide customer support and act as a trusted advisor for client‑serving managers.
• Assist with engagement processes, including tracking and reporting time and expenses.
• Support financial management by preparing reports and managing the billing process.
• Create and format documents and presentations using EY branding standards.
• Arrange travel, book air and ground transportation, and handle related logistics.
• Coordinate meetings and events, managing technology, catering, and other requirements.
• Work overtime as needed to meet business demands.

Required profile

• Solution‑oriented with a strong team‑culture mindset.
• Ability to meet customer needs and ensure satisfaction.
• Professionalism during changing tasks or environments.
• Comfort working in a fast‑paced, deadline‑driven setting.
• Excellent written and verbal communication skills.
• Effective time‑management and organizational abilities.
• Capability to build relationships and leverage expertise efficiently.
• Sound judgement with confidential and sensitive information.
• Proven ability to handle multiple or unexpected deadlines.
• Embraces change and continuously seeks improvement.
• Motivated to learn new skills and apply emerging technologies, including AI.

Required skills

• AI concepts