Technical Trainer - Canada

About the role

Axis Communications is looking for a Technical Trainer to support its Canadian sales organization through high-quality educational programs, technical training and customer engagement. The trainer delivers a consistent, branded learning experience for internal teams, partners and customers across Canada, covering Axis products, IP network cameras and network video solutions. The role is permanent, with about 70% expected travel.

Key responsibilities

• Deliver in-person and virtual courses for internal and external customers and partners, and customized on-demand training for key partners and customers.
• Contribute to KPIs on attendance and training goals, and maintain the training centre and equipment.
• Plan the Academy schedule bi-annually with the sales team so courses are scheduled consistently across the country.
• Run attendee surveys and use feedback to improve the training program.
• Act as Axis diplomat on training, new product initiatives and at trade shows.
• Maintain strong technical expertise on the Axis portfolio and update courses regularly.
• Perform needs analysis for course development and deliver content created by Academy stakeholders in the Americas and global headquarters, generating new content as needed.
• Assist in the technical development of internal personnel and carry out other related duties when assigned.

Required profile

• Comfortable public speaker with strong presentation skills.
• Excellent relationship management, interpersonal and communication skills (written and verbal).
• Resourceful, flexible, organized, determined and able to motivate others.
• Ability to travel independently and productively; expected travel time is approximately 70%.
• Bachelor's degree strongly preferred; 5+ years of related experience in training or professional development.
• 2+ years in network surveillance, CCTV or physical security valued but not required.

Required skills

• Current Axis certification (e.g., ACP, PSP, CPP) is valued but not required.
• Fluency in French is valued but not required.

What we offer

• Compensation of approximately $100K-$115K, including a 90% base / 10% commission OTE and corporate bonus.
• Health, dental and vision insurance.
• Flexible work arrangements and a supportive environment.
• Training programs and tuition reimbursement.
• Opportunities to collaborate with international teams and visit the headquarters in Sweden.
• A paid sabbatical every five years.