Technical Marketing Copywriter (12-Month Fixed Term)

About the role

This is a 12-month fixed-term contract for a Technical Marketing Copywriter in Toronto, working in a hybrid setting. The role sits within eBay's in-house team, where you are employed by DEPT but embedded within eBay. You will own content deliverables end-to-end, from early drafts through stakeholder review and final approval, and help drive international projects that support customers in navigating global policies.

Key responsibilities

• Write engaging content such as emails, website posts, video scripts and internal presentations.
• Translate complex policy requirements into clear, audience-appropriate content while keeping the right tone and structure across channels.
• Work with global colleagues to refine copy and ensure efficient review and approval.
• Partner with the Platform Governance and eBay Live teams to align messaging and strategy.
• Manage several projects at once, balancing priorities, deadlines and stakeholders.
• Use AI tools to speed up work and improve the quality and clarity of writing.
• Contribute to projects that help sellers comply with evolving policies and propose fresh ideas for more compelling content.

Required profile

• 8+ years of copywriting and content creation across formats such as emails, video scripts, messaging frameworks, briefs, announcements and landing pages.
• Excellent English writing and editing skills with a sharp eye for detail.
• Experience collaborating with stakeholders from areas such as Legal, Product and Customer Support, and across regions and time zones, including supporting Europe-based colleagues when needed.
• Bachelor's degree in Communications, PR or a related field is a plus.

Required skills

• Experience in CMS is a plus.
• Familiarity with editorial standards and style guides.
• Proficiency in Google Suite, Slack, Zoom and other collaboration tools.
• Experience in e-commerce and a marketing environment is a plus.

What we offer

• Flexible hybrid working policy.
• Early Finish Fridays and 15 days of paid holiday per year, increasing with length of service (plus public holidays).
• Birthday leave and enhanced family-friendly policies.
• Mental health resources, including an enhanced sick pay scheme and employee assistance programme.
• Dept allowance for professional development or personal wellbeing.
• Learning and development, a Buddy Program and access to clients of all sizes.