Team Leader

About the role

The Team Leader supports the Store Manager and Assistant Store Manager in the day‑to‑day operation of a retail store. This position combines hands‑on supervision with customer‑focused responsibilities to ensure a smooth, profitable, and welcoming environment.

Key responsibilities

• Lead, coach, and supervise store associates, providing guidance and support.
• Oversee store merchandising, shelf stocking, and the boxing/unboxing of daily shipments.
• Maintain high customer‑service standards and address complaints promptly.
• Perform manager‑on‑duty duties, including break scheduling, time‑keeping, and attendance tracking.
• Implement and uphold visual‑merchandising standards.
• Ensure store safety, cleanliness, and cash‑management procedures.
• Handle store opening and closing duties as needed.
• Participate in inventory processes and employee training.
• Assist with hiring, performance management, and follow‑up on assigned tasks.

Required profile

• Minimum 1 year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to grow within the company.
• Open availability for day, evening, and weekend shifts.
• Strong leadership and communication abilities.
• Ability to multitask and prioritize in a high‑volume environment.

Required skills

What we offer

• Stimulating and diverse working environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Career growth opportunities.
• Full‑time status after 25 hours/week for sixteen consecutive weeks.