Team Assistant (Clerk R9) – Hybrid

About the role

The Team Assistant provides program and administrative support to a children and families office within the Ministry of Children and Family Development. Working closely with social workers and team leads, the assistant serves as the primary point of contact for client intake.

Key responsibilities

• Deliver program support for areas such as mental health, child protection, guardianship, and adoption.
• Perform general clerical duties, including data entry, document preparation, and correspondence.
• Assist professional staff with case management tasks and maintain accurate records in ministry databases.

Required profile

• Certificate, coursework, or secondary school graduation plus six months of related experience, or equivalent combination of education and experience.
• Experience working in a computerized environment using Microsoft Office applications and case‑management databases.
• Ability to provide quality customer service and work both independently and as part of a multidisciplinary team.

Required skills

• Microsoft Word, Excel, Outlook.
• Integrated Case Management (ICM) and/or Management Information Systems (MIS) applications.