Systems Analyst I – Learning Technology

About the role

The Systems Analyst I works within the Learning Technology Hub to support UBC’s enterprise learning applications. The role involves consulting with users, analyzing requirements, and assisting in the design, implementation, and maintenance of vendor‑supplied solutions.

Key responsibilities

• Develop expert‑level functional knowledge of learning applications and recommend configurations or enhancements.
• Ensure mission‑critical learning applications remain reliable, stable, and highly available.
• Resolve technical issues in collaboration with other university technology professionals.
• Analyze and monitor application performance to meet service‑level commitments.
• Contribute to archival/retention procedures, capacity planning, feasibility studies, and disaster‑recovery planning.
• Generate detailed reports on learning technology adoption and usage.

Required profile

• Experience consulting with faculty, staff, and students to gather system requirements.
• Ability to work in a complex, highly integrated environment of administrative and learning systems.
• Strong analytical skills for performance monitoring and issue resolution.
• Familiarity with developing documentation, archival, and disaster‑recovery plans.

Required skills

What we offer

• Fixed‑term 3‑year contract with a competitive salary range of $7,158.42 – $10,292.25 CAD per month.
• Opportunity to contribute to transformative student learning at a leading research university.
• Access to a collaborative technology community within the Learning Technology Innovation Centre.