Store Supervisor

About the role

The Store Supervisor leads daily operations of Home Reno Heaven, a social‑enterprise retail store supporting affordable housing in Cochrane. Reporting to senior management, the supervisor ensures a safe, welcoming environment while driving sales and community impact.

Key responsibilities

• Supervise day‑to‑day retail operations, including cashier duties, cash handling, POS accuracy and end‑of‑day procedures.
• Manage pricing, product presentation, inventory flow and merchandising to maximise revenue.
• Plan and execute sales promotions, seasonal campaigns and weekly deposits.
• Recruit, train, schedule and coach staff and volunteers, fostering an inclusive workplace culture.
• Coordinate social‑media updates, in‑store signage and community‑engagement initiatives.
• Ensure compliance with HRH and CSHO policies, safety standards and mission‑aligned practices.

Required profile

• Minimum two years retail experience, supervisory experience preferred.
• Experience working with volunteers and strong customer‑service skills.
• Reliable, organized and able to manage multiple priorities.
• Alignment with the mission and values of a social‑enterprise housing organization.
• Clear criminal records and vulnerable‑sector checks.

Required skills

• Proficiency with point‑of‑sale (POS) systems and cash handling.
• Inventory management and product pricing.
• Social‑media content creation and posting.

What we offer

• Salary $40,000–$45,000 per year.
• Casual dress code.
• Store discount.
• Mission‑driven work environment supporting affordable housing.