Staff Augmentation Leader - Customer Technology Advisor

About the role

Kyndryl is hiring a Customer Technology Advisor to join its Go-To-Market team in Toronto. As a certified expert in your field, you will work with Kyndryl Consult Partners and customer partners to turn technical and solution expertise into targeted opportunities, using demos and presentations to show the value of Kyndryl's technology solutions.

Key responsibilities

• Coordinate the entire pre-sales process, ensuring quality and compliance checks follow Kyndryl best practices
• Support Consulting, Advisory and Architecture activities across Sales, Pre-Sales and Delivery, working with Customer Partners and Kyndryl Consult Partners
• Identify customers' business and technical requirements and develop profitable, cross-practice solutions
• Build relationships with internal and external stakeholders and with alliance partners so joint solutions can be co-created
• Deliver compelling demonstrations, proof of concepts and prototypes
• Showcase your technical expertise and end-to-end knowledge of your domain and subdomains

Required profile

• Deep domain knowledge of services offerings and technical solutions in a practice
• Experience turning technical knowledge into actionable customer insights and solutions
• Prior consultative selling experience
• Recognized externally as an expert in technology and/or solutioning, with technical certifications supporting your subdomain focus
• Preferred: Bachelor's or Master's degree, and experience selling technical services to multi-industry customers

Required skills

• Certifications in one or more of: Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, Security and Resiliency
• Consultative selling and customer-facing communication

Kyndryl offers a hybrid-friendly culture, career development tools, personalized goals, continuous feedback and learning opportunities such as Microsoft, Google and Amazon certifications.