Senior HR Workday Technology Analyst

About the role

Marsh is looking for a Technology Analyst to support its Workday HR application team in Toronto, Canada. This is a hybrid role requiring at least three days a week in the office. The role focuses on application configuration, security, organizational structures, data governance and data validation within Workday.

Key responsibilities

• Support the ongoing configuration, maintenance and enhancement of the Workday HR application
• Analyse business requirements and turn them into functional specifications and configuration changes
• Assist with Workday security administration, including role-based access, access reviews and audit/compliance support
• Maintain organizational structures in Workday aligned with business and HR operating models
• Perform data governance and validation to ensure data quality, consistency and integrity
• Investigate issues, perform root cause analysis and recommend solutions
• Partner with HR, IT and other stakeholders on requirements gathering, testing and production releases
• Create and maintain documentation and contribute to process improvements and user experience enhancements

Required profile

• Bachelor's degree in Business, Information Systems, Human Resources or a related field, or equivalent experience
• Experience as a Technology Analyst supporting Workday, with familiarity of Workday HCM configuration, business processes, security and data structures
• Strong analytical and problem-solving skills, and excellent verbal and written communication with technical and non-technical stakeholders
• Organized, detail-oriented and able to work independently while collaborating in a small team

Required skills

• Hands-on Workday configuration and support, including data validation, reporting, audit support, application security and organizational hierarchy management
• Preferred: understanding of HR processes and data management principles
• Preferred: production support or application management experience
• Preferred: familiarity with change management, release processes and testing methodologies

What we offer

• Base salary range of $86,500 to $136,500, depending on experience, skills, location and other factors; possible performance-based incentives
• Health and welfare benefits, tuition assistance, retirement programs and employee assistance programs
• Professional development opportunities and a hybrid work arrangement