Senior Ecommerce Manager, Canada

About the role

Champion Petfoods, an award-winning pet food maker with ORIJEN and ACANA brands, is looking for a Senior Ecommerce Manager, Canada. The role leads, expands and optimizes the company's digital commerce footprint across Canada, owning the commercial roadmap end to end: strategy, account operations, catalogue onboarding, joint business planning and ongoing performance management.

Key responsibilities

• Own and execute the digital commerce strategy in Canada, driving revenue, volume and market share across key online accounts
• Lead commercial operations for digital accounts, including new account setup, catalogue and master data onboarding, supply chain coordination and promotional go-live planning
• Partner with Demand Planning, Supply Chain and Finance on demand forecasts, inventory targets and joint commercial plans
• Deliver excellence on product detail pages, SEO, bilingual content compliance, ratings and reviews, and in-stock availability
• Plan, run and optimize search and sponsored media investments to drive profitable customer acquisition and repeat purchases
• Maintain brand equity and pricing discipline across digital channels, monitoring online price consistency
• Stay ahead of platform features, trends and retail policies to identify growth drivers and mitigate commercial risks
• Set channel KPIs, reporting cadence and dashboards, acting as the digital commerce subject-matter authority

Required profile

• Proven experience managing commercial relationships and operations with major online retailers and digital platforms in Canada, including 1P vendor portals and/or 3P platforms
• Track record managing retail media, search advertising and performance marketing budgets to maximize ROAS and organic rank
• Experience managing channel P&Ls or full commercial trade budgets, with a record of scaling digital business
• Strong analytical mindset, hands-on execution and ability to influence cross-functional stakeholders (Supply Chain, Finance, Marketing, Customer Operations)
• Preference for bilingualism (English/French) to handle English and French catalogue assets and Quebec-specific standards
• Experience in pet, CPG or premium/specialty consumer packaged goods

Required skills

• Familiarity with Canadian commercial logistics, vendor fulfillment, distribution center replenishment and CAD pricing architecture
• Experience with online brand protection, MAP compliance and digital pricing integrity

What we offer

• Salary range of CAD 108,000 to 148,000, with RRSP company matching
• Medical, dental, vision and employee assistance programs
• In-house and online learning, plus an education assistance program
• Free bag of premium pet food each month, free parking and more