Sales Engineer

About the role

We are looking for a Sales Engineer with a computer science, management information systems, or technical sales background to help think through integration and how Replicant will interface with existing customer service technologies. The ideal candidate has great communication skills and is comfortable speaking to all levels of the organization. This role works closely with the account executive and assists with the pre‑sales process.

Key responsibilities

• Work closely with the sales team to gather customer requirements and own the technical side of the sales process.
• Identify technology trends in industry verticals and use visualization tools to illustrate AI Agent design, integration points, and dataflow.
• Review and write API specifications for internal and external stakeholders.
• Design and refine conversational AI agents by crafting, testing, and iterating on prompts.
• Lead hands‑on trials with prospects, using their call‑center data to demonstrate platform value.
• Analyze conversational data to uncover trends, insights, and automation opportunities.
• Translate findings into clear narratives for business and technical stakeholders.
• Collaborate cross‑functionally with sales, product, and engineering teams to ensure trial success.

Required profile

• 2+ years in a Solutions Engineering or similar customer‑facing technical role.
• Curiosity about AI and experience with prompt engineering.
• Familiarity with APIs and authentication methods such as REST and OAuth 2.0.
• Clear written and verbal communication with the ability to tailor messages.
• A collaborative, get‑things‑done mindset.
• A degree in Computer Science, Information Systems, or equivalent experience.

Required skills

• REST APIs
• OAuth 2.0
• Prompt engineering
• Postman
• Grok
• Salesforce
• Zendesk

What we offer

• Company‑wide offsites and team gatherings to make remote work feel personal.
• Tech and learning stipend for conferences, books, and courses.
• Remote‑by‑design work model with flexible scheduling.
• Health and wellness benefits, flexible vacations, and paid sabbatical after five years.
• Competitive salaries and equity ownership in a fast‑growing AI company.