Revenue Manager - Food & Beverage

About the role

Fairmont Royal York, a historic luxury hotel in Toronto, is looking for a Revenue Manager, Food & Beverage. The role drives the hotel's revenue strategy through a Total Revenue Management approach focused on F&B outlets, catering, banquets, buyouts, pop-up and holiday activations, F&B partnerships and related activities. It works with several departments to support the hotel's revenue and profit goals, reporting to the Director of Revenue.

Key responsibilities

• Monitor KPIs across F&B outlets, set benchmarks, develop revenue-maximizing strategies and evaluate results.
• Evaluate group and catering business to maximize revenue and profitability.
• Develop and run F&B pricing strategies and menu engineering based on demand, sales mix, margins and guest preferences.
• Lead the restaurant revenue management program, optimize seat occupancy and meal duration, and maximize function space use.
• Manage outlet reservation systems settings such as flow controls, turn times and booking policies.
• Prepare competitive analyses, reports and presentations for weekly F&B meetings and other stakeholder reporting, including month-end commentary and budget planning.
• Work with leadership on accurate forecasting and long-term financial projections.
• Help design training and incentive programs to raise average check and support guest satisfaction.
• Collaborate with Marketing on the commercial planning calendar and KPIs, and assist in managing table availability and inventory across channels.
• Act as F&B systems expert for Avero, RM, point-of-sale and reporting platforms, and keep the call centre informed on F&B information.

Required profile

• Minimum two years' experience in food & beverage or rooms revenue management; experience in 4- or 5-star hotels, award-winning restaurants, multiple outlets, banquets and catering preferred.
• Bachelor's degree in Hotel Management, Accounting, Finance or Mathematics preferred.
• PREFERRED: leadership experience in F&B management, understanding of F&B management and hotel operations, knowledge of current F&B trends, and a proven track record of maximizing F&B revenue.
• Must be legally eligible to work in Canada; the hotel cannot assist with work authorization.

Required skills

• Preferred: experience with Avero, OpenTable, Ideas G3, Opera PMS and Opera Cloud OSEM.
• Advanced knowledge of Microsoft Office, especially Excel.
• Strong analytical, communication and organizational skills, with the ability to handle multiple projects under tight deadlines.

What we offer

• Salary range of $70,320 - $85,905.
• Free meals on every shift, travel discounts at Accor hotels worldwide, free dry cleaning, custom learning programs, and access to health, wellness, sustainability and DEI committees.