Retail Educator – Full-Time
lululemon · Ottawa
Description du poste
About the role
The Educator role is the cornerstone of the guest experience at lululemon’s Rideau Centre store. As a full‑time retail associate, you will engage customers, share product knowledge, and embody the brand’s community‑focused culture.
Key responsibilities
- Interact with guests to deliver a seamless, time‑respectful shopping experience.
- Assess guest needs and provide customized purchase or return solutions.
- Deliver technical product education, highlighting value and benefits.
- Execute omnichannel services such as buy‑online/pick‑up‑in‑store, phone sales, and ship‑from‑store.
- Maintain store presentation by restocking, organizing merchandise, and performing cleaning tasks.
- Use in‑store technology to process transactions accurately and support operations.
- Gather guest feedback and collaborate with store leadership to resolve issues.
Required profile
- Commitment to an inclusive and diverse workplace.
- Demonstrates integrity, honesty, and fairness in all interactions.
- Strong communication skills and ability to connect authentically with guests.
- Team‑oriented mindset, supporting and collaborating with colleagues.
Required skills
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lululemon
Ottawa