Remote DTC / Amazon Operations Manager (Seller Central, Shopify, Team Lead)

About the role

Kasha Nutrition, a health supplement brand selling on Amazon Canada and Shopify DTC since 2018, is hiring a full-time remote Operations Manager. The role is about 40 hours per week, with 3-4 hours of overlap with Eastern Time (Canada) on weekdays, and sits directly with the founder. It is not a VA, support or project-based position.

Key responsibilities

• Own Seller Central Canada and Shopify DTC operations: account health, inventory, FBA/3PL and fulfilment.
• Build forecasts, inbound orders, reimbursements, listing health and KPI trackers.
• Design SOPs and AI/automation workflows that cut hours and stop repeats.
• Produce a weekly ops report and escalate early when numbers slip.
• Work with suppliers and 3PL partners; guide a junior as the team grows (people management is a plus).

Required profile

• 4+ years of hands-on Seller Central and/or Shopify DTC operations.
• Systems thinking: SOPs, trackers and process design, with owned inventory, 3PL/FBA or Shopify fulfilment and KPIs end to end.
• Real AI and automation in operations, with proof of what was shipped.
• Working English and a reliable home setup.
• Nice to have: team leadership, supplements on Amazon, Amazon Canada, Helium 10 / Jungle Scout.

Required skills

• Seller Central and Shopify DTC operations
• n8n, Zapier or Make (or similar) plus AI tools such as LLMs
• Sheets and Excel

What we offer

• Pay of US$800-1,400 per month, with a paid trial of 2-4 weeks at US$200 per week.
• Full-time, long-term remote work.

To apply, use the online form or email the company with the subject line AMZ-OPS-SR-DTC, including a CV and examples of a system or SOP you built and an automation or AI workflow you shipped. The process is a review, a 45-minute video interview, a paid trial and then full-time employment.