Receptionist – Front Desk Support

About the role

The Receptionist joins Miller Thomson’s Hospitality & Concierge Services team in Calgary, providing a professional and welcoming first impression for clients and visitors. You will be the primary point of contact for callers, guests, and internal staff, ensuring a smooth and client‑first experience.

Key responsibilities

• Greet clients and visitors, manage the visitor experience in line with firm standards.
• Answer and direct external and internal phone calls promptly.
• Administer the security card program for employees and guests.
• Coordinate boardroom bookings, communicate details to requestors, and assist with set‑up.
• Liaise with Hospitality and Marketing teams for catering, event preparation, and maintenance of client‑facing spaces.
• Act as the point of contact for emergency procedures.
• Provide additional clerical and administrative support as needed.

Required profile

• Community college education or equivalent work experience.
• Minimum of one year experience in a receptionist role.
• Hospitality experience considered an asset.
• Polished, professional presentation with a strong work ethic and "can‑do" attitude.
• Detail‑oriented and able to meet deadlines in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office applications.
• Comfortable operating AV (audio‑visual) technology.

What we offer

• A competitive total compensation package including salary, benefits, and perks.
• Emphasis on work‑life balance within a supportive, collaborative culture.