Reception and Administrative Support

About the role

This full‑time, fixed‑term position provides front‑desk reception and administrative support for the School of Music at the University of British Columbia. The incumbent serves as the first point of contact for students, faculty, and visitors, ensuring accurate and courteous service.

Key responsibilities

• Greet visitors, answer phone calls and respond to email inquiries, triaging or escalating as needed.
• Coordinate room bookings for all music‑related spaces, including teaching rooms, rehearsal studios, and practice rooms.
• Assign private teaching rooms to sessional faculty and maintain detailed schedules.
• Manage building access by issuing keys, activating/deactivating UBC card access, and maintaining the Proxsafe key inventory.
• Order office supplies, oversee equipment loans, and coordinate routine maintenance.
• Support academic courses and events through administrative tasks such as scheduling, documentation, and communication.
• Supervise student workers covering reception duties and delegate tasks as required.

Required profile

• Professional and courteous demeanor with strong customer‑service orientation.
• Excellent organizational skills and ability to manage multiple schedules simultaneously.
• Attention to detail in record‑keeping and key management.
• Ability to work independently while reporting to the Manager of Administration.
• Flexibility to handle a variety of administrative duties in a dynamic academic environment.

Required skills

What we offer

• Competitive monthly salary ranging from $4,449 to $4,676 CAD.
• Opportunity to work in a vibrant university setting supporting music education.
• Access to professional development resources and a diverse workplace.