Quality Management, Consumer Products (Canada)

About the role

Beiersdorf Canada is looking for a Quality Management professional to lead quality and compliance activities for its consumer products sold in Canada. The role covers the Canadian Quality Management System, product release, supplier quality oversight and regulatory compliance, and serves as the main point of contact for Canadian quality issues.

Key responsibilities

• Lead country quality and compliance activities and maintain the local QMS, including authorising or approving SOPs, quality reports and controlled records
• Oversee product release, stability and microbiological testing, deviations, OOS investigations and CAPA
• Maintain drug establishment, medical-device and site licenses and support DIN/NHP registrations and launches, and approve labels and review claims and advertising materials
• Manage supplier quality: qualify warehouses, QC consultants, external labs, distributors and carriers, set up quality agreements, audit partners and manufacturers, oversee VAS batch release and complaint investigations, and develop suppliers through re-audits and CAPA
• Own the Canadian QMS through KPI monitoring, management review, quality planning and continuous improvement, and lead complaint trending, root-cause investigations and CAPA
• Manage medical-device lifecycle compliance, complaints, internal PC audits and MSDS information, and work with R&D and Hamburg on claims support and launch requirements
• Conduct internal GMP training, run on-shelf store checks, manage stability and microbiological testing budgets, and prepare for Health Canada, corporate, customer and third-party inspections
• Collaborate with Planning, Purchasing, Customer Service, Finance, Sales, Packaging and Marketing, and act as the point person for Canadian quality issues

Required profile

• 7+ years of related quality or regulatory affairs experience in a regulated consumer-products environment
• University degree in a relevant technical discipline; Biology, Engineering, Microbiology or Chemistry preferred
• Strong knowledge of Canadian DIN, NHP, cosmetic and medical-device requirements
• Strong knowledge of GMP, QMS, audits, complaints/ADRs, investigations, CAPA, change control and product release
• Project-management capability, strong analytical and communication skills, and ability to lead cross-functional teams
• English required; French is an asset