Quality Engineering Specialist

About the role

Johnson Electric is hiring a Quality Engineering Specialist in Mississauga, Ontario, for an existing position. The role sits at the front line of ensuring products meet customer expectations while supporting efficient manufacturing operations. It involves quality engineering, problem solving, customer quality management, supplier quality and continuous improvement. Travel to the USA, Mexico and Asia is required.

Key responsibilities

• Manage quality performance by communicating and implementing customer-specific requirements across operations
• Lead structured problem-solving, root cause analyses and corrective actions, and lead internal and external corrective action processes
• Contain, review and dispose of nonconforming materials in line with product specifications
• Maintain customer relationships through regular communication and quality performance reviews, and manage customer portals, quality scorecards and performance metrics
• Develop supplier relationships, monitor supplier performance and drive quality improvements
• Analyze statistical data and apply SPC methodologies to improve process capability and reduce nonconformances
• Monitor scrap levels and implement cost-reduction and quality improvement initiatives
• Train inspectors and production associates on gauge use, inspection standards, quality procedures and corrective actions
• Create and maintain PPAP packages, Control Plans, FMEAs, APQP documentation and related quality records
• Address daily production quality concerns, develop rework strategies and acceptance criteria, and participate in continuous improvement initiatives for Quality, Productivity, Engineering and IATF compliance
• Ensure compliance with IATF 16949, ISO 9001, ISO 14001 and applicable Quality and EHS requirements

Required profile

• Diploma or degree in Mechanical Engineering, Materials Engineering or a related technical field
• At least five years of experience in Quality Engineering or Quality Assurance within a manufacturing environment
• Strong hands-on experience with structured problem-solving and root cause analysis tools
• Excellent interpersonal, communication, organizational and leadership skills, able to manage multiple priorities under tight deadlines
• Willingness and ability to travel internationally as required

Required skills

• Solid understanding of SPC, quality assurance practices, error-proofing methods and tool design
• Working knowledge of IATF 16949 and automotive quality systems
• Bonus points: Powder Metallurgy Technologist Level 1 certification, experience supporting automotive manufacturing, experience leading APQP, PPAP and new product launches, strong customer-facing and supplier development experience, and experience implementing scrap-reduction and continuous improvement programs

What we offer

• Salary range of $80,000 - $90,000 annually
• Wellness programs and initiatives focused on employee health and well-being
• A commitment to sustainability and an inclusive, diverse workplace
• Opportunities for professional and personal growth

To apply, submit your application online through the company's careers site.