QA Engineer - Digital Workplace

About the role

Flight Centre Travel Group is looking for a QA Engineer to join its Digital Workplace team in Toronto, Ontario. The role helps deliver high-quality solutions that support the global Onboarding and Customer Success teams, building automated testing capabilities, reducing manual regression effort and influencing quality practices across platforms such as Nintex K2, Microsoft Power Platform and Salesforce. The work involves collaboration with developers, business analysts and support teams, using AI-assisted testing approaches.

Key responsibilities

• Design, build and execute test plans and test cases across Digital Workplace platforms and applications
• Develop and maintain reusable automated test frameworks, shared helpers and data-driven test scenarios
• Reduce manual regression testing through code-based automation and use AI-assisted tools to generate test scenarios, prepare test data and create reusable tests
• Review and validate AI-generated outputs against requirements, business rules and expected outcomes
• Collaborate with developers and business analysts to turn requirements into effective test coverage
• Lead QA planning and execution across functional, integration, regression and deployment testing
• Support UAT readiness, defect triage, retesting and release preparation, and validate deployments in QA environments
• Maintain test data, environment pre-checks, reset processes, test documentation and known issues logs in Notion
• Monitor quality metrics and recommend improvements to testing reliability, automation coverage and release confidence

Required profile

• Previous experience in a QA or test engineer role
• Experience designing and maintaining automated testing frameworks and writing reusable test scripts
• Experience with scripting, API or command-line tools for test data management and validation
• Functional, integration, regression and deployment testing experience
• Strong analytical, problem-solving and risk-based testing skills, and good communication with technical and non-technical stakeholders
• Ability to handle sensitive customer information and work across global teams
• ISTQB or equivalent certification is desirable but not required

Required skills

• Playwright, Postman, Power Platform CLI, Dataverse Web API, Salesforce APIs or similar
• Nintex K2, Microsoft Power Platform and/or Salesforce exposure is highly desirable
• Familiarity with Notion is advantageous

What we offer

• Stated annual salary of $65,000 - $85,000 depending on experience, location and requirements
• Paid time off, travel perks and discounts, and health and wellness programs
• Group benefits including extended health care, dental and vision, and insurance
• Tuition reimbursement, RRSP/RPP with matching and an employee share plan
• Diversity, equity and inclusion initiatives and global career opportunities