Program Administrator

About the role

The Program Administrator supports the Desautels MBA program by managing student orientation, course scheduling, and related communications. Reporting to the Associate Director – Admissions & Recruitment, the role ensures smooth administrative operations for new and current students.

Key responsibilities

• Prepare orientation materials, guides and plan the “Base Camp” sessions for incoming students.
• Coordinate MBA course scheduling by working with the infrastructure team and reviewing drafts with the Academic Director.
• Maintain up‑to‑date timetables, important dates and E‑calendar entries for MBA pages.
• Administer core course logistics, including instructor contracts, course evaluations, textbook set‑up and casual teaching support requests.
• Monitor teaching costs and student funding requests against the annual budget.
• Support the Desautels Case Competition – recruit judges, book venues, create myCourses pages and track registrations.
• Assist the admissions team, take minutes for the Masters Recruitment Committee and attend virtual recruitment events.
• Conduct one‑on‑one sessions to advise students on program pathways, electives, internships and answer email inquiries.
• Process Independent Study applications, register students and generate supervisor contracts.
• Produce the MBA Newsletter by gathering content, formatting, selecting photos and managing Envoke licences.

Required profile

• Self‑starter with experience in student affairs or admissions.
• Team player with strong commitment to colleagues and stakeholders.
• Excellent organizational and communication abilities with high attention to detail.
• Ability to prioritize multiple tasks and adapt work schedule for off‑campus activities.

Required skills

• Slate
• myCourses
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Banner
• Minerva

What we offer

• Competitive benefits package including health, dental and life insurance.
• Defined‑contribution pension plan with up to 10 % employer contribution.
• Group RRSP and TFSA options.
• Generous vacation policy with personal days, floating holidays and “Summer Fridays”.
• Tuition waiver for employees and dependents and up to two remote work days per week.