Pharmacy Manager
Shoppers Drug Mart
Description du poste
About the role
We are seeking a Pharmacy Manager to lead a locally owned store, delivering health, beauty and convenience services while keeping the customer at the centre of every interaction. This role oversees all pharmacy operations, ensures regulatory compliance, and supports a high‑quality customer experience.
Key responsibilities
- Provide prescription counseling and over‑the‑counter product advice while maintaining privacy and consent standards.
- Dispense medications accurately and communicate with healthcare professionals to coordinate patient care.
- Maintain all required records in line with federal and provincial legislation, including controlled‑substance reporting.
- Manage workflow queues, inventory levels, and expired stock, ensuring proper documentation and secure dispensary access.
- Oversee store appearance, financial reporting, and incident documentation for medication or privacy events.
Required profile
- Independent decision‑making with the ability to plan, coordinate and coach pharmacy staff.
- Proven business‑driving mindset, leading by example and supporting enterprise initiatives.
- Strong commitment to exceptional customer service and professional conduct.
- Effective problem‑solving skills and the ability to develop and execute action plans.
- Adherence to health and safety procedures and completion of mandatory training.
Required skills
- Knowledge of pharmacy computer systems.
- Inventory management expertise.
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Shoppers Drug Mart
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