People & Culture Coordinator

About the role

Join the Talent & Culture team at Fairmont Chateau Lake Louise as a People & Culture Coordinator. You will provide essential administrative support to ensure smooth HR operations in a fast‑paced, high‑volume hospitality environment.

Key responsibilities

• Manage day‑to‑day administration for the Talent & Culture department, including purchase orders, filing, mail, and document preparation.
• Support the Talent Acquisition, Health & Benefits, and Learning & Development teams with their specific administrative needs.
• Draft and route correspondence for approval by the Director or Assistant Director, Talent & Culture.
• Maintain confidential employee personnel files and coordinate employee engagement activities such as surveys, galas, and recognition events.
• Serve as the first point of contact for visitors to the Talent & Culture office and handle routine inquiries (password resets, ID cards, nametags).
• Execute onboarding, orientation, and training programs, ensuring all paperwork for hires, transfers, and departures is completed accurately.
• Collect and upload driver’s licences and MVRs to Fleet Mentor, and validate former employee records when required.
• Enter and track employee data in Dayforce, covering hires, terminations, status changes, training, benefits, and pension information.

Required profile

• Strong attention to detail and ability to thrive under pressure.
• Excellent organizational and confidentiality skills.
• Proactive communication style and ability to draft professional correspondence.
• Customer‑focused attitude with a welcoming demeanor.

Required skills

• Dayforce HRIS platform.
• Fleet Mentor system for driver licence management.
• Microsoft Office suite (Word, Excel, Outlook).

What we offer

• Opportunity to work in a world‑class resort within Banff National Park.
• Subsidized onsite accommodations and competitive benefits.
• Supportive team culture that encourages professional growth.