Part-time Office Manager

About the role

We are seeking a detail‑oriented Part‑time Office Manager to support a respected labour organization in Toronto. The role involves coordinating grievance files, maintaining critical records, and ensuring smooth daily office operations while upholding confidentiality and accuracy.

Key responsibilities

• Coordinate, organize, track and maintain grievance files, ensuring documentation is complete and deadlines are met.
• Prepare, proofread, format and distribute grievance correspondence, updating records in the CRM and case‑management system.
• Monitor grievance timelines, hearing dates, settlements and reporting requirements, collaborating with leadership to support workflow.
• Handle day‑to‑day office administration, respond to inquiries, update member databases, process administrative requests and assist with event registration.
• Maintain confidential records and provide professional administrative support to members, staff, legal counsel and external partners.

Required profile

• 2–3+ years of progressive administrative experience, preferably in a union, labour‑relations, legal or not‑for‑profit environment.
• Experience coordinating confidential files, tracking deadlines and supporting case or grievance administration.
• Paralegal or Legal Assistant education or equivalent experience is an asset.

Required skills

• Advanced proficiency with Microsoft Word, Excel, Outlook and Google Workspace.
• Experience using CRM, case‑management or document‑management systems.

What we offer

• A supportive, collaborative workplace that values professionalism and continuous improvement.
• Opportunity to contribute to meaningful labour‑relations work and gain exposure to union processes.
• Union‑based benefits and a commitment to equity, inclusion and exceptional member service.