Operations Assistant

About the role

Indigo Park Canada is seeking an Operations Assistant to support its Atlantic Regional Office in Halifax. You will act as the primary point of contact for customers and staff, helping to ensure smooth daily operations across multiple parking locations.

Key responsibilities

• Serve as the main liaison for customer and staff inquiries, working closely with the Senior Operations Manager.
• Lead operational projects across various locations and monitor key performance indicators.
• Track incident reports and damage claims, communicating with customers about safety and liability.
• Perform month‑end financial reconciliations, cash handling, float audits, and pay‑machine replenishments.
• Assist in developing annual client budgets.
• Handle day‑to‑day administrative duties such as data entry, parking rate surveys, email correspondence, and internal communications.
• Generate and analyze reports using internal software systems.
• Liaise with vendors, service providers, and support location set‑up activities.

Required profile

• Minimum 1 year of leadership experience and 3 years in a customer‑service environment.
• Experience supervising staff and scheduling across departments.
• Availability for after‑hours emergencies.
• High school diploma minimum; college degree preferred.
• Previous experience in parking or general operations is an asset.
• Fluent in written and spoken English and French.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Competitive salary of $55,000 CAD per year.
• Opportunities for professional growth within a fast‑growing company.
• Supportive, people‑first work environment.