Marketing and Sales Coordinator

About the role

The Fairmont Chateau Laurier is seeking a dynamic Marketing and Sales Coordinator to drive its digital presence and support hotel events. Based in Ottawa, you will work closely with the Marketing & Communications Manager and the Events & Activations Manager to create engaging content and enhance guest interaction across social platforms.

Key responsibilities

• Support hotel events and activations through content creation and live social media coverage before, during, and after events.
• Develop and manage social media content calendars for the hotel, dining venues, and seasonal campaigns.
• Create, capture, and publish photo, video, graphic, and written content that aligns with Fairmont brand standards.
• Monitor social media channels and online reputation platforms, responding to guest inquiries and feedback promptly.
• Track and report on social media and campaign performance, providing insights for optimisation.
• Research and support influencer, creator, media, and partnership opportunities.
• Assist in the development and execution of integrated marketing campaigns, promotions, and seasonal initiatives.
• Create marketing collateral using Canva, including digital ads, invitations, signage, menus, and promotional materials.
• Maintain the hotel’s digital asset library and coordinate internal communications related to marketing initiatives.
• Provide administrative support to the Marketing & Events department and be available occasional evenings or weekends for events.

Required profile

• Bachelor’s degree or Hotel Management diploma preferred.
• Excellent organisational and project‑management abilities.
• Demonstrated experience managing business social media accounts.
• Strong copywriting, storytelling and content creation skills.
• Ability to analyse social media metrics and translate insights into recommendations.

Required skills

• Proficiency in Canva.
• Experience with Meta Business Suite and Later.
• Basic photo and video editing skills.
• Familiarity with Adobe Creative Suite.

What we offer

• Competitive salary $56,000‑$59,000 CAD per year.
• 50% discount on food & beverage in hotel restaurants.
• Employee benefit card with discounted rates at Accor properties worldwide.
• Learning programs through Accor Academies.
• Corporate Social Responsibility initiatives such as Planet 21.
• Comprehensive extended health benefits package.