Manager, Social Media

About the role

Publicis Media, a fast-growing Canadian media agency network, is looking for a Social Media Manager in Toronto. Working under the direction of and in collaboration with the Social Media Director, the manager leads a team in designing and delivering targeted social media marketing solutions that meet or exceed client objectives. The role covers creating and executing social media plans, drawing insights to inform them and coordinating with the broader strategy teams.

Key responsibilities

• Maintain strong client relationships, ensure high-quality deliverables and explain to clients how proposed social media solutions will deliver expected return on investment.
• Keep an in-depth knowledge of each client's business and listen actively to identify opportunities to grow it.
• Apply expert knowledge of social media and emerging technologies to meet client needs, and look for ways to improve processes and products.
• Help train strategy teams and clients on the social media landscape, tools and processes, and coordinate with partner agencies and global counterparts.
• Manage workflow and team responsibilities so projects finish on time, and lead the training and development of new staff.
• Work closely with the Group Director on professional development, communicate performance goals regularly and handle performance issues professionally.

Required profile

• Six or more years of progressive responsibility in social media planning, buying and management.
• Demonstrated business acumen and a track record of success in the social media services profession.
• Demonstrated leadership, management, negotiation, critical thinking and problem-solving skills.
• Able to build and strengthen client relationships and to think analytically.

Required skills

• Excellent written and verbal communication and presentation skills.
• Strong command of media research and reporting resources.
• Thoughtful, innovative approach and strong teamwork.

What we offer

• Salary range of $70,000-$80,000 per year, depending on experience, knowledge, skills and certifications.
• At least 3 weeks of vacation, plus long weekends, holiday closures, birthday off, free Headspace memberships, wellness and technology credits and a savings plan.