Lifestyle Manager (Maternity Coverage - 18 Months)

About the role

Fairmont Jasper Park Lodge is hiring a Lifestyle Manager for maternity coverage covering 18 months. Reporting to the Director, Housing and Lifestyle Operations, the role supports the well-being, comfort and experience of colleagues and residents, working closely with the Housing and Lifestyle Operations team and other resort departments. The position is internally known as Recreation Attendant.

Key responsibilities

• Lead the Colleague Concierge Team, including scheduling, coordination and recruitment
• Develop and coordinate recreational and social programming, including outings, leagues, activities and special events, and run focus groups and engagement sessions
• Maintain a quarterly colleague events calendar and present a colleague Experience Strategy during onboarding
• Recruit, train and supervise volunteers, and build relationships with local suppliers and community partners
• Manage event finances, including budgeting, expense tracking, purchase coordination, invoicing and vendor payments
• Work with Staff Housing to improve common areas and shared spaces, and communicate with colleagues through digital platforms, social media, internal communications, signage and face-to-face engagement
• Take on other duties as assigned and uphold the Fairmont brand promise

Required profile

• Event management experience of at least 1 year preferred
• Team leadership experience of at least 1 year, with proven ability to lead, motivate and engage a team
• Self-starter able to work independently and prioritize, with strong organizational, time-management and interpersonal skills
• Ability to coordinate a network of colleagues and volunteers, and to change processes smoothly
• Calm, flexible and effective under pressure, with strong conflict resolution skills
• Knowledge of Jasper and the surrounding area is an asset

Required skills

• Microsoft Office: Word, Excel, Publisher and PowerPoint
• Social media and digital communication, including creating content with Canva

What we offer

• Annual salary of $60,000 - $65,000
• Subsidized staff accommodation assistance
• One complimentary meal per shift in the staff cafeteria
• Medical, vision and dental benefits, plus mental health and orthodontics for full-time permanent employees
• Defined contribution pension plan with employer matching up to 5% for full-time permanent employees
• Travel program with discounts on rooms and food and beverage worldwide, and the Mountain Explorer program with 50% off F&B at Banff, Lake Louise and Whistler resorts
• Discounts at resort outlets, fitness centre and golf course, and access to the Colleague Lifestyle Program

To apply, candidates complete a questionnaire via the resort's careers site shortly after applying; the position is open to maternity coverage.