Key Lead - CF Polo Park, Winnipeg

About the role

Abercrombie & Fitch is hiring a Key Lead for its CF Polo Park store in Winnipeg. The Key Lead acts as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run smoothly and customers receive a quality in-store experience. As part of the store leadership team, the role drives store performance on the floor through customer experience and daily sales.

Key responsibilities

• Perform opening and closing routines
• Operate register and point-of-sale systems
• Fulfill omni-channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyse reporting to inform decisions
• Protect store assets and perform inventory control
• Represent the brand and embody company culture and values

Required profile

• High school diploma or G.E.D. equivalent preferred
• At least 1 year of retail experience preferred
• No supervisory or management experience required
• Availability on Saturdays and Sundays and certain holidays, with a weekly schedule of at least 12-16 hours; hours increase during peak times

Required skills

• Strong customer focus and exceptional interpersonal and communication skills
• Knowledge of current fashion trends
• Adaptability, flexibility and ability to balance multiple tasks
• Detail orientation, initiative, confidence and a strong work ethic

What we offer

• Quarterly sales incentive bonus
• Merchandise discount
• Flexible schedule
• Opportunities for career advancement and training and development
• Possibility to become a Brand Affiliate